Privacy Policy for Knysna Montessori School
At Knysna Montessori School, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services, including through our website, mobile applications, and third-party communication platforms such as WhatsApp. By using our services, you agree to the practices outlined in this policy.
- Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, contact details (such as phone number and email), and other information you voluntarily provide when contacting us, registering for events, or using our services.
- Communication Data: If you contact us via third-party communication platforms (such as WhatsApp), we may collect and store the content of your messages, including any personal information contained in those messages.
- Technical and Usage Data: We may collect information about your interactions with our website or communication tools, including device information, IP address, browser type, and usage patterns.
- How We Use Your Information
The information we collect is used for the following purposes:
- Communication: To respond to your inquiries, provide requested information, and communicate updates about our school and services.
- Service Delivery: To manage admissions, events, and services related to the school, such as newsletters, event registrations, and school updates.
- Improvement of Services: To enhance our website, mobile applications, and communication platforms, ensuring a better user experience.
- Legal and Compliance: To comply with legal obligations, such as data retention requirements, and to protect the safety and security of the school, its students, staff, and community.
- Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information under the following circumstances:
- Service Providers: We may share your data with trusted service providers who assist in the operation of our school, website, or communication platforms, such as IT services, communication platforms (including WhatsApp, Meta), and cloud storage services. These providers are required to process your information securely and in compliance with this Privacy Policy.
- Legal Requirements: We may disclose your personal information if required by law or to protect the safety of the school, its students, or the public.
- Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of online communication or electronic storage is completely secure, and we cannot guarantee absolute security.
- Your Rights
You have certain rights with respect to your personal information, including:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct or update any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations.
- Objection: You may object to our use of your personal information for specific purposes, such as marketing.
To exercise these rights, please contact us using the details provided below.
- Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymise it.
- Children’s Privacy
Our services are intended for use by parents and guardians. We do not knowingly collect personal information from children under the age of 18. If you believe that we may have inadvertently collected such information, please contact us immediately so that we can delete it.
- External Links
Our website and communication platforms may contain links to external websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the date of the latest revision. We encourage you to review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Knysna Montessori School
Address: 4 Narnia Lane, Welbedacht, Knysna
Email: admissions@knysnamontessori.co.za
Phone: 0443825316